{"id":6836,"date":"2024-04-29T11:30:44","date_gmt":"2024-04-29T11:30:44","guid":{"rendered":"https:\/\/adz-trax.com\/website-preview\/diamondhenna\/?page_id=6836"},"modified":"2024-05-02T08:25:23","modified_gmt":"2024-05-02T08:25:23","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/adz-trax.com\/website-preview\/diamondhenna\/return-refund-policy\/","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6836\" class=\"elementor elementor-6836\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3da3cfb1 e-flex e-con-boxed e-con e-parent\" data-id=\"3da3cfb1\" data-element_type=\"container\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-528e65af elementor-widget elementor-widget-heading\" data-id=\"528e65af\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Thanks for shopping at Diamondhenna.com<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ccb8803 elementor-widget elementor-widget-text-editor\" data-id=\"5ccb8803\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>If you find that the product delivered to you is inconsumable owing to quality, packaging and other related issues, we&#8217;re here to help. All products are eligible for refunds if they\u2019re damaged or have been received after the best before date has passed. All refunds and cancellations are at the sole discretion of Babu Ram Om Prakash Pvt. Ltd.\u00a0 and shall be subject to verification of your claim and its confirmation by its employees and management.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34600476 elementor-widget elementor-widget-heading\" data-id=\"34600476\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35a1f693 elementor-widget elementor-widget-text-editor\" data-id=\"35a1f693\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>diamondhenna.com OR \u201cBabu Ram Om Prakash Pvt. Ltd.\u201d does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-126da0ba elementor-widget elementor-widget-heading\" data-id=\"126da0ba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-256c328e elementor-widget elementor-widget-text-editor\" data-id=\"256c328e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To be eligible for a refund, your item needs to have the receipt or proof of purchase (email invoice will also be considered valid). Refunds shall be entertained only if product is damaged or have been received after the best before date has passed or expired or its non-delivery. Once we inspect and if your claim of refund is approved, we will initiate a process of refund to your original method of payment. You will receive the credit within 15 days, depending on your card issuer&#8217;s policies.<\/p><p>diamondhenna.com.com OR \u201cBabu Ram Om Prakash Pvt. Ltd.\u201d will accept your refund request of the sold products through the website www.diamondhenna.com, <\/p><p>subject to the terms and conditions mentioned below:<\/p><ul><li>Refund requests will be entertained only in case the product(s) received by the buyer are in damaged or expired condition. Only such cases will be considered for refund thereafter.<\/li><li>Buyer has to inform diamondhenna.com.com OR \u201cBabu Ram Om Prakash Pvt. Ltd.\u201d of his\/her about the damaged products within 2 hrs of receipt of the goods at his\/her shipping address.<\/li><li>If your claim of refund request is approved, we will initiate a process of refund to your credit card (or original method of payment).<\/li><li>All emails in this regard are to be sent to info@diamondhenna.com<\/li><li>No Refund will be entertained if a customer wants to return the product for the reason that he\/she doesn&#8217;t like it after delivery of the product or feels the product doesn&#8217;t match his or her expectations.<\/li><\/ul><p>No refunds will be given in the following cases:<\/p><ul><li>Incorrect or insufficient address mentioned by the customer.<\/li><li>Non- availability of recipient at the mentioned address and\/or premises.<\/li><li>Refusal to accept products.<\/li><li>Delivered at the place\/to the person specifically mentioned by the customer other than the customer himself.<\/li><li>Force majeure events.<\/li><li>In case the product has undergone any tampering by the customer.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76faf4f2 elementor-widget elementor-widget-heading\" data-id=\"76faf4f2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellations<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad4a828 elementor-widget elementor-widget-text-editor\" data-id=\"ad4a828\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You cannot cancel the order and demand refund once the order is successfully placed and processed by the payment gateway. For cancellations please write to us on info@diamondhenna.com.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59b8629f elementor-widget elementor-widget-heading\" data-id=\"59b8629f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27ab3884 elementor-widget elementor-widget-text-editor\" data-id=\"27ab3884\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you have any questions write to us on\u00a0<a href=\"mailto:info@diamondhenna.com\">info@diamondhenna.com<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Thanks for shopping at Diamondhenna.com If you find that the product delivered to you is inconsumable owing to quality, packaging&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6836","page","type-page","status-publish","hentry"],"post-meta":{"_edit_lock":["1714638253:1"],"_last_editor_used_jetpack":["block-editor"],"_edit_last":["1"],"site-container":["default"],"site-header-transparent":["default"],"site-page-header":["default"],"site-sidebar":["default"],"_elementor_edit_mode":["builder"],"_elementor_template_type":["wp-page"],"_elementor_version":["3.20.3"],"_elementor_pro_version":["3.13.2"],"_wp_page_template":["elementor_header_footer"],"_elementor_data":["[{\"id\":\"3da3cfb1\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"column\",\"padding\":{\"unit\":\"px\",\"top\":\"60\",\"right\":\"0\",\"bottom\":\"60\",\"left\":\"0\",\"isLinked\":false}},\"elements\":[{\"id\":\"528e65af\",\"elType\":\"widget\",\"settings\":{\"title\":\"Thanks for shopping at Diamondhenna.com\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":28,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"\"},\"title_color\":\"#2B2B2B\"},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"5ccb8803\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>If you find that the product delivered to you is inconsumable owing to quality, packaging and other related issues, we're here to help. All products are eligible for refunds if they\\u2019re damaged or have been received after the best before date has passed. All refunds and cancellations are at the sole discretion of Babu Ram Om Prakash Pvt. Ltd.\\u00a0 and shall be subject to verification of your claim and its confirmation by its employees and management.<\\\/p>\",\"typography_typography\":\"custom\",\"typography_font_family\":\"IBM Plex Sans Hebrew\",\"typography_font_size\":{\"unit\":\"px\",\"size\":16,\"sizes\":[]},\"typography_font_weight\":\"400\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"34600476\",\"elType\":\"widget\",\"settings\":{\"title\":\"Returns\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":28,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"\"},\"title_color\":\"#2B2B2B\"},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"35a1f693\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>diamondhenna.com OR \\u201cBabu Ram Om Prakash Pvt. Ltd.\\u201d does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.<\\\/p>\",\"typography_typography\":\"custom\",\"typography_font_family\":\"IBM Plex Sans Hebrew\",\"typography_font_size\":{\"unit\":\"px\",\"size\":16,\"sizes\":[]},\"typography_font_weight\":\"400\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"126da0ba\",\"elType\":\"widget\",\"settings\":{\"title\":\"Refunds\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":28,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"\"},\"title_color\":\"#2B2B2B\"},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"256c328e\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>To be eligible for a refund, your item needs to have the receipt or proof of purchase (email invoice will also be considered valid). 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For cancellations please write to us on info@diamondhenna.com.<\\\/p>\",\"typography_typography\":\"custom\",\"typography_font_family\":\"IBM Plex Sans Hebrew\",\"typography_font_size\":{\"unit\":\"px\",\"size\":16,\"sizes\":[]},\"typography_font_weight\":\"400\"},\"elements\":[],\"widgetType\":\"text-editor\"},{\"id\":\"59b8629f\",\"elType\":\"widget\",\"settings\":{\"title\":\"Contact Us\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":28,\"sizes\":[]},\"typography_font_weight\":\"600\",\"__globals__\":{\"title_color\":\"\"},\"title_color\":\"#2B2B2B\"},\"elements\":[],\"widgetType\":\"heading\"},{\"id\":\"27ab3884\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p>If you have any questions write to us on\\u00a0<a href=\\\"mailto:info@diamondhenna.com\\\">info@diamondhenna.com<\\\/a><\\\/p>\",\"typography_typography\":\"custom\",\"typography_font_family\":\"IBM Plex Sans Hebrew\",\"typography_font_size\":{\"unit\":\"px\",\"size\":16,\"sizes\":[]},\"typography_font_weight\":\"400\"},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":false}]"],"_elementor_page_assets":["a:0:{}"],"_elementor_css":["a:6:{s:4:\"time\";i:1714642821;s:5:\"fonts\";a:1:{i:0;s:20:\"IBM Plex Sans Hebrew\";}s:5:\"icons\";a:0:{}s:20:\"dynamic_elements_ids\";a:0:{}s:6:\"status\";s:4:\"file\";i:0;s:0:\"\";}"]},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/adz-trax.com\/website-preview\/diamondhenna\/wp-json\/wp\/v2\/pages\/6836","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adz-trax.com\/website-preview\/diamondhenna\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/adz-trax.com\/website-preview\/diamondhenna\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/adz-trax.com\/website-preview\/diamondhenna\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/adz-trax.com\/website-preview\/diamondhenna\/wp-json\/wp\/v2\/comments?post=6836"}],"version-history":[{"count":10,"href":"https:\/\/adz-trax.com\/website-preview\/diamondhenna\/wp-json\/wp\/v2\/pages\/6836\/revisions"}],"predecessor-version":[{"id":6906,"href":"https:\/\/adz-trax.com\/website-preview\/diamondhenna\/wp-json\/wp\/v2\/pages\/6836\/revisions\/6906"}],"wp:attachment":[{"href":"https:\/\/adz-trax.com\/website-preview\/diamondhenna\/wp-json\/wp\/v2\/media?parent=6836"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}